Joe Hage and I come from two completely different worlds; I come from the black and white world of technical design and project management, and Joe from a customer facing world of communications and marketing. You’d think we’d be like oil and water, but Joe brings to the table a skill you hear a lot about, but you seldom see – he is a listener. A true listener. I believe he is the best listener I’ve ever had the pleasure to work with. His ability to understand, comprehend, analyze, filter, reduce, and communicate complex ideas and technologies is fantastic. Joe also possesses a extremely positive attitude that is absolutely infectious. He mentors this to his team in such a way that they too share his vision of “always promoting the company”. Yes, Joe is a gem when it comes to getting the word out. Joe is also a problem solver that seems to like making tough situations into winning opportunities. Take for example the task of localizing our website into several foreign languages. A daunting task to say the least. Joe took on the project and jumped in with both feet. Joe and his group worked hand in hand with the Technical Communications group (that I manage), and collaborated to localize our website. Using the HTML technology and our company’s translation memory, we were able to complete the project in less time and with less cost than initially estimated. Now Cardiac Science’s message is reaching millions of people in their native languages. Bottom line: I enjoy working with Joe on projects both big and small. He is an excellent manager, communicator, and colleague. And don’t forget – listener!