Thanks to social media, today’s customers can F*** you back! Easily! (See video evidence.)
Are ALL your customer care representatives trained how to diffuse a situation and elevate as appropriate? It’s more important now than ever!
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Gunter Wessels said… what?!
Gunter Wessels
Total Innovation Group, Inc
The Medical Devices Group webinar was the single best marketing program we’ve ever executed. We generated 750 leads!
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