< 1 min reading timeThanks to social media, today’s customers can F*** you back! Easily! (See video evidence.)
Are ALL your customer care representatives trained how to diffuse a situation and elevate as appropriate? It’s more important now than ever!
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Tom dos Remedios said… what?!
Tom dos Remedios
Joe was amazing to work with at Safeco. He quickly learned the insurance world to become the “voice of Safeco” in all our internal and external communications.
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