Did I Piss You Off? (Sorry.)

In his 30-minute keynote speech at Social Data Week, thought leader Guy Kawasaki said,

The purpose of social media is not… is NOT… necessarily to make people happy. The purpose of social media is to close sales. Let’s face it. We’re in social media as a business.

I don’t think social media should be measured as “How many people did we not piss off.”

It is about how many phones did we sell. How many cameras did we sell. How many people signed up for our website.

That’s what truly counts.

Click to see the unabridged video now. Such a good use of 30 minutes.